Privacy Policy for La Luz Kids
At La Luz Kids (accessible from https://laluzkids.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.
1. Information We Collect
1.1 Personal Information
When you make a purchase, sign up for our newsletter, or create an account, we may collect the following details:
- Full name
- Billing and shipping addresses
- Email address
- Phone number
- Payment information (processed securely via our payment providers — we do not store credit card details)
1.2 Non-Personal Information
We may also collect:
- Browser type and version
- Device and operating system information
- IP address and approximate location
- Pages visited, products viewed, and time spent on our website
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Send order confirmations and updates
- Improve our website, products, and customer experience
- Send promotional offers and newsletters (only if you opt-in)
- Comply with legal and tax obligations
3. Cookies and Tracking
We use cookies and similar technologies to:
- Enable essential website functions such as shopping cart and checkout
- Remember your preferences
- Analyze traffic and performance through tools like Google Analytics
You can manage or delete cookies anytime via your browser settings or by using our on-site cookie consent banner.
4. Sharing Your Information
We share your data only with trusted service providers who help us operate our business, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and logistics partners
- Email and marketing service providers (only if you’ve subscribed)
These partners are required to keep your data secure and use it only for the purpose intended.
5. Data Retention
We retain your personal information only as long as necessary to fulfill your orders, meet legal obligations, resolve disputes, or enforce agreements. After that, data is securely deleted or anonymized.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent to marketing emails
- Request a copy of the data we hold about you
- Object to certain types of processing
To exercise your rights, contact us at info@laluzkids.com.
7. Data Security
We use SSL encryption, secure servers, and other industry-standard measures to protect your information from unauthorized access, alteration, or misuse.
8. Children’s Privacy
La Luz Kids does not knowingly collect personal information from children under the age of 16. If you believe that a child has provided us with personal data, please contact us immediately to have it removed.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy policies or content of these third-party sites. Please review their policies when visiting them.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with a new “Effective Date.”
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
La Luz Kids
Website: https://laluzkids.com
Email: info@laluzkids.com